studio policies
Let’s make sure we’re on the same page!
LIVE CLASSES
REGISTERING FOR CLASS
The registration window for online classes closes one (1) hour before the class start time.
CLASS CAPACITY
Class limits apply. Each class has a participant cap appropriate to the class type. This allows our teachers to prioritize collaborative feedback to students on their form. We want to make sure your movement is properly aligned and healthy for your body type and level.
CANCELING YOUR REGISTRATION
Participants may cancel their reservation up until the 12 hour window before class. To do so, login to your [arketa] account, click on the round button with your initials or profile photo, and select ‘Bookings’. The ‘Cancel’ button will show next to your class reservation when you are still within your cancelation window.
STUDIO CHANGES / CANCELATIONS
Once the season’s classes are scheduled, we work hard to keep our promises. But things still happen. The studio’s class schedule is subject to time changes, cancelations, and substitute teachers as needed.
MEMBERSHIPS
CANCELATIONS
Cancel anytime. No contracts or hidden fees.
RATES
On occasion, membership rates may change with the markets. However, long-standing members will be grandfathered in at their original rates. Longevity pays off!
PAUSING MEMBERSHIPS
Pause anytime. To ensure a locked-in rate, pause for no longer than six months at a time.
CLASS CANCELATION FEES
Members with unlimited live class access are expected to honor our class capacity standards. Repeated no-shows will result in a $12 fee per occurrence, starting with the fourth no-show. Participant no-show counts reset each year.
OTHER
EXCHANGES / REFUNDS / TRANSFERS
Exchanges, refunds, and transfers are not accepted.
want to chat?
Please email us at hello@believersyoga.com with any questions, comments, concerns you may have with any of the above studio policies. We will always do our best to make your experience at Believers Yoga a good one.